UPDATE: Delaware E-ZPass website access restored after 11 days

UPDATE: The Delaware Department of Transportation says website access to Delaware’s E-ZPass system has been restored.

The website had been offline since Oct. 31, when TransCore, DelDOT’s third-party security vendor, detected a potential security threat. Transactions during the outage are delayed, but officials say TransCore is working to update accounts.

Delaware E-ZPass customers with accounts in good standing should not receive any violations from this service interruption. Any questions can be directed to 888-397-2773 or 302-678-7000.

DELAWARE – Delaware’s E-ZPass website is offline after a suspected security threat.

In a message sent out by the Delaware Department of Transportation (DelDOT) on Thursday evening, the agency said Delaware E-ZPass was experiencing a system interruption affecting their website, ezpassde.com. TransCore, DelDOT’s third-party vendor responsible for operating the system and providing security services, alerted DelDOT that its security systems detected activity that indicated a potential threat. Out of an abundance of caution, they took the site offline.

Officials are currently evaluating the security of the system to ensure thry are protected against any known threats before restoring the system to full operation.

General questions or inquiries about the Delaware E-ZPass system should be directed to 888-397-2773 or 302-678-7000.

This article was originally published on Nov. 5 at 6:04 p.m.