Apartment residents heated over air conditioning failure

Residents of building 660 of the Rivers Edge Apartment Complex have been without working air conditioning for almost a week in the midst of the summer heat.

One unidentified resident says she first noticed problems on the 6th, put in a work order on the 7th, and had no workers respond to the situation until the 10th, after the 48-hour response window.

The air came back on briefly, and dwellers have not had relief since Saturday.

"The highest temperature reading I've heard was 100 degrees, and I actually heard that from someone that works here," said one unidentified resident.

They went on to say they called the emergency number and were informed that not having air conditioning was not an emergency.

In a document received by residents as part of lease changes, in section eight labeled "Service Requests,'  it states "air conditioning will not be considered any emergency."

But this non-emergency has some residents searching for places to stay overnight to escape the uncomfortable conditions.

"It's wearing me out, I mean it would wear anybody out. You're running, running, running all week trying to find places to stay."

Brett Guy, President of Osprey Properties, owners of Rivers Edge, told 47 ABC he was just informed of the problem today, and was not sure how the complex had been handling the situation since Saturday.

Guy added their plan is to install temporary a.c. units until permanent units can be installed.

He said they apologize for the inconvenience to residents and are trying to solve the problem as soon as possible.

One resident doesn't buy it, saying the response has been nonchalant, and that folks have tried calling to get help.

"My response to that is that I know for a fact that two people have called up to the Annapolis office and left a voicemail, so somebody knew something."

Residents tell 47 ABC there are workers scheduled to come out to try and fix the problem sometime Friday.