AG Jennings Files Motion Against Dover Home Improvement Company
DOVER, Del. – Delaware Attorney General (AG) Kathy Jennings has filed a motion to enforce a subpoena against a Dover home improvement company.
Mastercraft Contracting, LLC, a home improvement contractor with multiple consumer complaints filed against it, has failed to respond to a Consumer Protection Unit (CPU) subpoena after nearly three months, according to the Delaware Department of Justice (DOJ). The delay comes after Mastercraft was previously ordered by the Superior Court in 2025 to respond to a similar CPU subpoena. After receiving and reviewing documents responsive to the 2025 court order, CPU sent the current subpoena seeking additional documents early this year as part of the next phase of their investigation.
In particular, the DOJ is investigating whether Mastercraft has violated Delaware’s consumer protection laws after receiving complaints that the company targets homeowners that have recently experienced significant storms, using misleading door-to-door sales and time tactics to sell its roofing and construction services.
“Consumers should never be strong-armed into paying for services or be made victim to frivolous, extortionate lawsuits,” said AG Jennings. “We’re asking the Court to step in so that that our Consumer Protection Unit can continue to do its critical work investigating these predatory practices.”
Mastercraft is also accused of advertising “free inspections” to consumers, who were told by employees that they must sign a document to authorize the free inspection. The document, however, is reportedly a contract that purportedly entitles Mastercraft to “liquidated damages” of one third of the contract price should the consumer decide not to use Mastercraft. In an effort to enforce that clause, Mastercraft filed numerous lawsuits against consumers. Many of these lawsuits have been dismissed by Delaware courts with the clause being found to constitute an unenforceable penalty.
While based in Dover, Mastercraft provides services across northern Delaware in addition to parts of Maryland and Pennsylvania.
To view the filed motion in full, click here.
