TidalHealth Warns Community of Scammers Targeting Patients

SALISBURY, Md. – TidalHealth is warning the community after recent scam activity targeted patients’ personal information.

Officials say scammers are posing as TidalHealth team members and contacting patients via phone, email or text message. Calls are appearing to come from a legitimate TidalHealth phone number due to caller ID spoofing.

TidalHealth advises anyone who receives a questionable call to hang up and contact their healthcare provider using the official phone number listed online, on their appointment card, or in their MyChart information.

“Protecting our patients’ privacy and financial security continues to be a top priority,” said Dr. Mark Weisman, TidalHealth’s Vice President of Information Technology. “We encourage our community to remain vigilant, pause before responding to unexpected communications, and contact TidalHealth directly using verified phone numbers if anything seems suspicious.”

If you believe you’ve received a fraudulent call, email or text from TidalHealth, report it to TidalHealth’s Speak Up/Compliance Hotline at 877-267-1937.