Delaware AG announces lawsuit against VoIP service provider over billions of illegal robocalls

DELAWARE – Delaware Attorney General Kathy Jennings has sued Avid Telecom for allegedly initiating and facilitating billions of illegal robocalls.

Avid Telecom sent or transmitted more than 7.5 billion calls to phone numbers on the National Do Not Call Registry and made 27 million calls to Delawareans. Avid Telecom is a Voice over Internet Protocol (VoIP) service provider that sells data, phone numbers, dialing software, and/or expertise to help its customers make mass robocalls. It also serves as an intermediate provider and allegedly facilitated or helped route illegal robocalls across the country.

The lawsuit names Michael D. Lansky, LLC, its owner Michael Lansky, and its vice president Stacey S. Reeves.

Between December 2018 and January 2023, Avid reportedly sent or attempted to transmit more than 24.5 billion calls, with more than 90% of those calls lasting less than 15 seconds. Avid also reportedly helped make hundreds of millions of calls using spoofed or invalid caller ID numbers, including more than 8.4 million calls that appeared to be coming from government and law enforcement agencies, as well as private companies.

Avid Telecom allegedly sent or transmitted scam calls regarding Social Security Administration scams, Medicare scams, auto warranty scams, Amazon scams, DirecTV scams, credit card interest rate reduce scams, and employment scams.