‘It was a big mistake, and it’s hurtful’: Market Street Inn owner speaks out after controversial sign
SALISBURY, Md. – The owner of Market Street Inn is apologizing after a sign was put up outside of his restaurant over the weekend that some say marginalized those in the LGBTQ community. Now, Rob Mulford says he’s ready to make it right and move forward.
“It’s going to be a process of learning, and you know it’s a whole new thing and it was a big mistake, and it’s hurtful,” Mulford said.
Mulford, who says he was not at the restaurant at the time, admits that when he was first showed the sign, he didn’t react quickly enough.\
“Ultimately that was my fault, not really taking the severity of it,” he said.
But since Saturday, Mulford says he’s been working tirelessly to make the situation right. He says the employee who wrote the sign is no longer employed at the restaurant.
“We’ve handled everything internally, and ultimately as the business owner, I’m taking full responsibility of it,” Mulford said.
Mulford says he’s also working alongside Salisbury’s PFLAG chapter, who reached out to him on Saturday night offering sensitivity training to Market Street employees.
“We’re trying to find out a way that we can address the issue on a larger scale, so we’re going to go ahead and look into different things,” Mark DeLancey, with PFLAG, said.
While he works with the group to nail down the logistics, Mulford says he understands that people may not want to come back to his restaurant, but that he hopes over time they see his efforts to right this wrong.
“Hopefully over time they’ll take that I am sincere about it, and that sincerity we build on it, and move forward, and correct our problems and that’s all you can really ask,” Mulford said.
A photo of the sign was also posted on the restaurant’s Facebook page but later deleted. Mulford says he’s since learned to be stricter with which employees have access to that Facebook account.
DeLancey says his organization is always willing to help businesses with trainings so that they can better address issues like this and hopefully avoid them altogether.