Delmarva Power urging customers affected by pandemic to establish payment arrangements

NEWARK, Del. – Delmarva Power is urging customers who may have been financially impacted by the COVID-19 pandemic to contact the company now to establish payment arrangements and get connected to assistance programs that can help get their accounts up to date.

Delmarva Power recognizes the financial challenges some customers are facing as a result of the pandemic, and will continue to work with each customer individually to help with the continuation of their electric or natural gas service.

Residential customers who are past due on their Delmarva Power bill should contact the company at 800-375-7117 or delmarva.com/help as soon as possible. Delmarva Power Customer Care will work with customers who may have trouble paying their energy bill. The company offers payment options such as Budget Billing, which averages payments over a 12-month period to help customers manage their monthly energy bill, or flexible payment arrangements that offer individually tailed payment installment plans.