Beebe telephone operator recognized as LOVE letter recipient
LEWES, Del. – One Beebe Healthcare telephone operator is being recognized for “achieving amazing accomplishments through exceptional teamwork”.
Beebe says they are proudly recognizing Pamela Castille as the Living Our Values Every Day, or LOVE letter recipient for the month of June. This is similar to an employee of the month program.
We’re told Pamela was recognized by a team member after working on the switchboard by herself when a resident called in and was experiencing a mental health event. Pamela was able to calm the person down and convince him to call 911 for help, and even stayed on the line until help arrived. Her team member says she was the light at the end of the tunnel for this caller.
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