Delmarva Power extends customer bill and service support programs until at least July 1st

NEWARK, Del. – Delmarva Power announced on Friday that they are extending the policies put into place to support customers during the coronavirus pandemic, including suspending service disconnections, waiving new late fees, and reconnecting customers who were previously disconnected.

We’re told the policies will now be in effect until at least July 1st.

Customers who may face challenges in paying their bill should contact Delmarva Power Customer Care as soon as possible at 800-375-7117. As of May 15th, the company has already established more than 1,414 customized payment arrangement plants to help customers manage the financial challenges of the pandemic.

Delmarva Power has extended customer support programs for all residential and small business customers and will continue working with these customers to waive late payment fees, maintain energy service, discuss connections, and determine eligibility for assistance programs. Delmarva Power representatives can also discuss payment options such as Budget Billing, which averages payments over a 12-month period to help customers manage their monthly energy bill or flexible payment arrangements that offer individuals tailored payment installment plans.