DELAWARE - Officials in Delaware are warning residents about two new phone scams. Attorney General Beau Biden says that callers seem to be targeting the elderly, but with criminals always looking for new ways to get to consumers, he wants everyone to be aware.
In the first of two scams currently being investigated by Biden's Consumer Protection Unit, the caller reportedly claims to be a local law enforcement officer, or federal agent, and says the resident has an unpaid parking or traffic violation. Authorities say the caller then threatens the consumer with jail time, or fines, in order to get personal data and credit car information from them.
The callers reportedly use caller ID spoofing, which puts a fake phone number and name on the recipient's caller ID. Those fake numbers have reportedly included actual police officers, making it seem real. Biden says that consumers should remember that government agencies do not make phone calls to collect fines, and if you receive one of these calls, simply hang up. Officials say you can contact the actual government agency to find out if you a owe a fine.
The second scam that the CPU is investigating involves a caller stating they're from a well-known computer company, like Microsoft. The scammers then tell residents that there has been a terrible computer virus detected in their computer, and that it can be fixed remotely for a fee. The caller then takes down the consumer's credit card information, and asks them to log into a website to get the repair.
The website however, apparently really infects the consumer's computer with a virus, that takes their personal data and uses it to commit identity fraud, puts viruses on the machine, and crashes the computer. Officials are reminding residents to not provide personal data, or credit card information over the phone, or allow a stranger to access your computer.
If you believe you have been a victim of one of these scams, report the information to Attorney General's Consumer Protection Unit by calling the Consumer Protection Hotline at 1-800-220-5424 or emailing email@example.com.
Monday, September 15 2014 6:32 PM EDT2014-09-15 22:32:09 GMT
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