DELMARVA - If you are directly affected by the government shut down, Delmarva Power is giving you a break. The company is offering different payment options for those who are forced to stay home from work.
Representative Matt Likovich explained the Extended Bill Dates option for us. "If your main source of household income is through a government of low income entitlement program, this enables you to request an extension of the due date so that it aligns with when you get your checks."
And that is just one of the handful of options available, check out additional options below:
Special Payment Arrangements: For our customers who may be experiencing financial conditions that make it difficult to keep their accounts current, Delmarva Power offers a variety of individually tailored payment arrangements aimed at bringing the account up-to-date over a mutually agreeable period of time. Many of these arrangements can be made directly over the phone by calling 1-800-898-8042 and following the simple instructions or through a customer service representative. Either way, Delmarva Power will be more than glad to provide help through difficult periods.
Budget Billing: Customers can avoid seasonal peaks in electric bills by dividing their payments evenly over the course of the entire year. This plan makes it easier to budget and pay energy bills each month, because customers know their regular payment amount. To sign up for budget billing, customers can register either by calling Customer Service at 1-800-898-8042 or online through My Account, a secure self-service option that will allow customers to:
o View and pay their bills
o Sign up for Green Bill (paperless billing)
o Get e-mail notification when bills are ready
o Take advantage of features than can help save energy
Once customers register for My Account, they just need to log in and click on the "Budget Billing" button.
Extended Payment Date Plan: This allows residential customers whose main source of total household income is from government or other low-income entitlement programs to request a regular extension of their bill due dates without having to pay a late charge so they align with the dates they get their checks. To apply, call Delmarva Power at 1-800-898-8042 or submit the enrollment form online at Delmarva Power.com.
Energy Assistance Programs: Some federal energy assistance programs might be affected by a federal government shutdown, but assistance also may be available through state and local assistance programs.
Customers can get more information on those programs by contacting Delmarva Power at 1-800-898-8042.